Melanie Spatola
Manager, Hyperic Technical Support
Melanie is Manager of Hyperic Technical Support. Prior to her role with Hyperic she was an Escalation Engineer for VMware, where she worked for three years, specializing in the support and troubleshooting of core vSphere technologies. She is a Virtualization Certified Professional in VI 3 and vSphere 4 architecture. Her main work at VMware has been in the training and preparation of their global support engineers and partners in Bangalore, India. She also participated in the support readiness training of vSphere 4.1 release prior to moving to Hyperic technical support.
Before VMware, Melanie was a software analyst for McKesson, as a product specialist in the configuration and design of their clinical documentation software and started her career as a Unix system administrator for Sun Microsystems.
Melanie holds a BS degree from the University of Colorado at Denver in Computer Information Systems and is a Colorado native, where she still resides, enjoying the snow and sunshine.
Presentations
From Devs to Ops: Monitoring and Management in the Real World with Hyperic
This panel discussion will cover practical information for monitoring and managing production environments using VMware vFabric Hyperic HQ. The panelists will provide short case studies detailing their successful use of Hyperic and describe the direct benefits gained. The discussion portion of the session will cover real-world tips and tricks from users responsible for running Hyperic in mission critical systems.
Session Detail