By Jeff Patton

User Interface Design, User Centered Design, Interaction Design, Information Architecture, Visual Design, Human Computer Interaction, and Usability Engineering: what do all these terms mean? And exactly what do you need to do to improve your users' experience with your software? Now more than ever the quality of user experience separates the successful software products from the failures.

Effectively leveraging advanced user interactions such as Ajax requires a fundamental knowledge of user experience processes and techniques. In this tutorial you’ll learn what User Experience specialists do and how you can leverage Ux approaches to improve the quality of user interface in your software.