Marty Messer
Director of Support Services, SpringSource
Marty is Director of Support Services at SpringSource. Prior to the acquisition of Hyperic by SpringSource, Marty was the Director of Customer Success at Hyperic.
Before Hyperic, Marty was Director of Global Support Services and Operations at Red Hat, one of the world's leading open source providers. While at Red Hat, Marty lead various global initiatives from policy transparency to systems efficiency to support readiness while dealing with the occasional angry Enterprise customer. During his tenure at Red Hat he built the Asia-Pacific Support operations from the ground up while on assignment for two years in Australia. Additionally he held Developer and Director roles in the Information Technology department as part of the Enterprise Application Development team.
Marty holds a BS degree from North Carolina State University in Computer Science and now resides in the San Francisco Bay Area.